From the Book - First edition.
Part I: Communico, ergo sum (I communicate, therefore I am). Why memorable communication matters
Part II: The short-winded raconteur. The Coppola storytelling formula ; The verbal diet
Part III: Sticky talk. The theory of levitivity ; The magnificent seven ; The conformity trap: jargon and cliché
Part IV: Pipes and poses. Burying the zombie from ; The Ricky Bobbie quandary: "I'm not sure what to do with my hands"
Part V: Firm up your soft skills. Empathy: it's all about them ; It's all about likeability ; Mansplaining, manterrupting, and theftosterone
Part VI: Tackling the tech challenge. PowerPoint-less ; Zoomgenics: you can read a room, but you can't read a Zoom ; Communicating in the age of AI