From the Book - Second edition
1. The Arab Spring: expect the exceptional
2. The argument for better libraries: expect impact : Collective buying agent ; Economic stimulus ; Center of learning ; Safety net ; Steward of cultural heritage ; Cradle of democracy ; Symbol of community aspirations
3. The mission of libraries: expect more than books : I love reading...no really ; Mission to nowhere? ; A mission based on higher expectations
4. Facilitating knowledge creation: expect to create : Library as facilitator ; What is knowledge? ; Expanding the definition of facilitation ; Teacher, librarian, tinker, spy
5. Improve society: expect grander : Expecting more than pie and prostitutes ; Of the community ; Walled gardens ; Grand challenges ; Is my library that grand?
6. Communities: expect a platform : Library as platform ; Libraries as place
7. Librarians: expect brilliance : Librarian by hire ; Librarian by degree ; Librarian by spirit ; Salzburg and a few of my favorite things ; The facilitators ; Adding up a librarian
6. Action plan: expect more : Action plan for great libraries ; Action plan for bad libraries ; Action plan for good libraries.
